Victorian Heat Pump Hot Water Rebate 2026: The Complete Homeowner Guide

| ⚠️ Important: Income Eligibility Is Changing on 1 July 2026 From 1 July 2026, the combined household income limit for the Solar Victoria Hot Water Rebate drops from $210,000 to $150,000 per year. If your household income is between $150,000 and $210,000, you must submit your application IN FULL — including all documents — by 5pm on 30 June 2026 to secure a rebate under the current limit. Saved applications and applications that time out will not be considered. You must click ‘Submit’ in the Service Victoria portal. Source: solar.vic.gov.au/hot-water-rebate (updated 2 June 2026) |
Introduction: Why Upgrading Your Hot Water System in 2026 Makes Sense
Heating water is one of the largest single energy expenses in a Victorian home. According to the Victorian Government’s own data, hot water accounts for 15% to 30% of household energy use. For commercial buildings, this figure climbs as high as 36%.
Despite being such a significant cost driver, most Victorian households are still running old electric resistance or gas storage systems — the two least efficient technologies available. A heat pump hot water system uses ambient air to generate heat rather than burning gas or using a resistive heating element, delivering the same reliable hot water for a fraction of the energy.
In 2026, Victorian homeowners can access multiple stackable government rebate programs to reduce the upfront cost of upgrading to an efficient heat pump or solar hot water system. This guide explains exactly how each program works, who is eligible, what has changed in 2026, and how Climate Green can help Melbourne and Victorian households access every dollar they are entitled to.
“Switching from gas to an efficient electric hot water system can save households around $400 a year on energy bills.” — Victorian Government, energy.vic.gov.au
What Programs Are Available? The Three Stackable Rebates
Victorian homeowners can potentially access three separate programs that can be stacked together to maximise their upfront saving. Each operates independently, is administered by a different government body, and has its own eligibility requirements.
| Program | Who Administers | Amount | Key Requirement |
| Solar Victoria Hot Water Rebate | Solar Victoria (State Govt) | Up to $1,000 (Up to $1,400 for locally-made products) | Owner-occupier; income under $150,000/yr from 1 July 2026; pre-approval required |
| Victorian Energy Upgrades (VEU) Discount | Essential Services Commission (ESC) | $560 – $910 upfront (indicative; varies with VEEC market price) | Victoria; property 2+ years old; replacing inefficient electric or gas system; min. $200 customer contribution |
| Federal Small-scale Technology Certificates (STCs) | Clean Energy Regulator (Federal Govt) | Approx. $300 – $600 depending on system size and location zone | CEC-approved product; applied by installer at point of sale |
| Combined Maximum Saving | All three stacked | Up to $2,030 (locally-made) or up to $1,630 (other eligible products)* | *Solar Victoria figure for combined Solar Victoria + VEU only. STCs are additional. |
Source: solar.vic.gov.au/hot-water-rebate and energy.vic.gov.au/victorian-energy-upgrades/products/hot-water-system-discounts (accessed June 2026)
Understanding how these three programs work together is key to maximising your saving. Climate Green’s team will confirm which programs apply to your specific property and circumstances before any work begins.
Program 1: The Solar Victoria Hot Water Rebate
The Solar Victoria Hot Water Rebate is part of the Solar Homes Program, administered directly by Solar Victoria — a statutory authority of the Victorian Government.
How Much Is the Rebate?
- Up to $1,000 for eligible heat pump or solar hot water systems
- Up to $1,400 for products eligible under the Locally Made Incentive (products manufactured or assembled with at least 50% locally made parts in Australia)
The rebate is calculated as 50% of the purchase price of the hot water product, after all other discounts — including VEU and STC discounts — have already been applied. This means the Solar Victoria rebate is calculated last, on the net product price.
Who Is Eligible?
To be eligible for the Solar Victoria Hot Water Rebate, you must meet all of the following criteria as set out on solar.vic.gov.au:
- You are the owner-occupier of the property where the system is to be installed
- The combined taxable income of all property owners is less than $210,000 per year — reducing to $150,000 per year from 1 July 2026
- The property value is under $3 million
- The property has not previously received a hot water rebate or solar battery rebate under the Solar Homes Program
- The existing hot water system being replaced is at least 3 years old from its date of purchase
- You use an authorised hot water retailer listed on the Solar Victoria website
- The product installed appears on Solar Victoria’s approved product list
Owner-occupiers who previously received a Solar Homes rebate and have since moved house may apply for a new rebate at their new address, provided that address has not previously received these rebates. Source: solar.vic.gov.au
Locally Made Incentive — Higher Rebate of Up to $1,400
From 1 July 2025, the Victorian Government introduced a higher rebate of up to $1,400 for households choosing an eligible locally made hot water product. This incentive supports local manufacturing jobs and aligns with the Victorian Government’s Local Jobs First policy.
‘Locally made’ under this program does not require 100% Australian manufacture. Products qualify if at least 50% of their parts are locally made or assembled. Eligible brands currently on the Solar Victoria locally made list include Dux, Earthworker Energy, Everhot, Neopower, Panasonic Australia, Reclaim Energy, Rheem, Rinnai, Sanden, Solahart, Thermann, and Wilson Hot Water. This list is updated regularly.
The Pre-Approval Process
Unlike the VEU discount (which is applied at invoice with no pre-approval needed), the Solar Victoria rebate requires pre-approval before installation. The step-by-step process, as published on solar.vic.gov.au, is:
- Research your options using the Solar Victoria Hot Water Buyers Guide
- Contact an authorised hot water retailer (Climate Green is authorised)
- Select a product from the Solar Victoria approved product list
- Request a written quote — your retailer uploads this into the Solar Victoria portal
- Wait for confirmation that the quote has been uploaded
- Apply for pre-approval online at service.vic.gov.au
- Upload your identification (2 forms of ID) and proof of income documentation
- Wait for Solar Victoria to confirm eligibility and issue your unique QR code
- Complete installation within 120 days of receiving your QR code
- Pay the net amount — the rebate is deducted directly from your invoice by the retailer
Emergency installations: If your hot water system breaks down unexpectedly, you do not need to wait for pre-approval before replacing it. Proceed with installation using an eligible product through an authorised retailer, then apply for the rebate as soon as possible after installation. Source: solar.vic.gov.au
Program 2: The Victorian Energy Upgrades (VEU) Hot Water Discount
The Victorian Energy Upgrades (VEU) program is administered by the Essential Services Commission (ESC) of Victoria and has been operating since 1 January 2009. Since its inception, the program has delivered energy-efficient upgrades to over 2.4 million Victorian households and more than 170,000 businesses.
How the VEU Discount Works
The VEU program does not operate as a traditional rebate where you pay upfront and claim money back. Instead, it creates Victorian Energy Efficiency Certificates (VEECs) for every eligible installation. These certificates have a monetary value that VEU-accredited providers pass directly to the customer as an upfront discount on the installation invoice.
The discount amount is not fixed — it varies based on current VEEC market prices at the time of installation. The Victorian Government’s energy.vic.gov.au website publishes indicative discount ranges to help households estimate savings:
| Replace This System | With a Heat Pump | With Solar-Boosted |
| Inefficient electric hot water system | ~$630 indicative discount | ~$910 indicative discount |
| Inefficient gas hot water system | ~$560 indicative discount | ~$700 indicative discount |
Indicative figures from energy.vic.gov.au — actual discounts vary with current VEEC market price. Source: energy.vic.gov.au/victorian-energy-upgrades/products/hot-water-system-discounts
VEU Eligibility
- Property must be located in Victoria
- The property must be at least 2 years old
- The existing system being replaced must be an inefficient electric or gas hot water system (this can include electric or gas-boosted solar water heaters with non-functional solar components, if the relevant warranty period has expired and the system was installed at least 5 years ago)
- Residential upgrades are limited to a maximum of 2 domestic products per household
- The installed product must appear on the ESC approved product register under the relevant activity category
- A minimum customer contribution of $200 (incl. GST) applies — hot water systems cannot be installed at zero cost to the customer
Renters are eligible for the VEU discount. The Victorian Government recommends that landlords and tenants work together when undertaking upgrades to a rental property.
What Makes a Hot Water System ‘Inefficient’ Under VEU?
Under the VEU program, the following are considered inefficient and eligible for replacement:
- Electric storage hot water systems — cheapest to purchase but most expensive to run on standard tariffs
- Inefficient gas hot water heaters (LPG, natural gas, or simulated natural gas) — gas storage systems are particularly inefficient in cooler climates due to heat loss from the area where the gas flame heats the tank
- Non-functional solar water heaters — a solar system that is no longer heating water due to failed components operates as a conventional inefficient gas or electric unit and qualifies for replacement
Program 3: Federal Small-Scale Technology Certificates (STCs)
Small-scale Technology Certificates (STCs) are a federal government financial incentive administered by the Clean Energy Regulator under the Small-scale Renewable Energy Scheme. Heat pump hot water systems that meet minimum energy performance standards generate STCs based on the estimated energy savings they will deliver over their lifetime.
Like the VEU discount, the STC benefit is applied as an upfront price reduction at the point of sale by the installer — it does not require a separate application by the homeowner. The value of STCs fluctuates with the market but typically delivers an additional discount in the range of $300–$600 for a residential heat pump hot water system in Victoria, depending on system size and your geographic zone.
All three programs — Solar Victoria, VEU, and STCs — can be combined on a single installation. Climate Green is accredited to access all three on your behalf and will apply every available discount to your invoice.
Side-by-Side Eligibility Comparison
| Eligibility Criterion | Solar Victoria Rebate | VEU Discount |
| Owner-occupier required? | Yes — owner-occupier only | No — renters and landlords eligible |
| Location | Victoria | Victoria |
| Property age | Existing property | Property must be 2+ years old |
| Income limit | Under $210,000/yr now; under $150,000/yr from 1 July 2026 | No income limit |
| Property value cap | Under $3 million | No property value cap |
| Previous rebate restriction | Property must not have received a Solar Victoria hot water rebate before | No restriction on previous rebates |
| Existing system age | Must be 3+ years old from date of purchase | Must be inefficient electric or gas system |
| Pre-approval required? | Yes — before installation (except emergencies) | No — discount applied at invoice |
| Minimum customer contribution | N/A (rebate is 50% of product purchase price after other discounts) | $200 minimum (incl. GST) |
Sources: solar.vic.gov.au/hot-water-rebate and energy.vic.gov.au/victorian-energy-upgrades/products/hot-water-system-discounts (accessed June 2026)
Critical 2026 Change: Income Eligibility Tightens from 1 July 2026
This is the most time-sensitive issue for Victorian homeowners considering a heat pump upgrade in 2026. Solar Victoria has confirmed that from 1 July 2026, the combined household income threshold for the Solar Victoria Hot Water Rebate will reduce from $210,000 per year to $150,000 per year.
If all property owners combined earn between $150,000 and $210,000 per year, the window to access the rebate under the current, more generous threshold closes at 5pm on 30 June 2026. After that date, applications from households in this income band will be assessed under the new $150,000 cap and will not be eligible.
| What You Must Do Before 30 June 2026 If You Earn $150,000–$210,000 1. Contact an authorised retailer (Climate Green) immediately to arrange a quote. 2. Ensure your retailer uploads the quote into the Solar Victoria portal. 3. Submit your FULL application — including all required documents and identification — by 5pm on 30 June 2026. 4. A ‘saved’ or ‘timed-out’ application will NOT be considered. You must click Submit. 5. If you miss this deadline, your eligibility will be assessed under the new $150,000 income cap. Source: solar.vic.gov.au/hot-water-rebate (updated 2 June 2026) |
Looking Ahead: Mandatory Gas Phase-Out from March 2027
Beyond the current rebate landscape, the Victorian Government has confirmed mandatory electrification standards for residential buildings. From 1 March 2027, existing homes must replace gas hot water systems with an efficient electric alternative — such as a heat pump — when those systems reach end of life.
This means that any gas hot water system installed in Victorian homes today will, by law, need to be replaced with an electric system when it fails. Upgrading proactively now — while the full suite of rebates is available — is a financially sound decision compared to undertaking a forced replacement under potentially different rebate conditions in the future.
Source: Victorian Government electrification and efficiency standards — energy.vic.gov.au/households/electric-and-efficiency-standards-for-buildings
Energy Efficiency: How Much Can You Actually Save?
The Victorian Government and the Clean Energy Regulator both publish data on the energy efficiency advantages of heat pump technology. Key facts:
- Heat pump hot water systems use up to 75% less electricity than a conventional electric resistance hot water system — as confirmed by energy.vic.gov.au
- Hot water accounts for 15% to 30% of a typical household’s total energy use — as confirmed by solar.vic.gov.au
- Switching from gas to an efficient electric hot water system can save households approximately $400 per year on energy bills — Victorian Government figure from energy.vic.gov.au
- Solar-boosted hot water systems are considered the cheapest hot water systems to run, generating heat directly from the sun — energy.vic.gov.au
- Pairing a heat pump with existing rooftop solar panels allows the heat pump to run primarily on solar generation, further reducing running costs
| Hot Water System Type | Approx. Annual Running Cost |
| Old gas storage hot water | Higher running costs; gas storage systems especially inefficient in colder climates due to heat loss |
| Old electric resistance hot water | Most expensive electricity-based option to run |
| Heat pump hot water (grid electricity) | Uses up to 75% less electricity than a conventional electric system |
| Heat pump hot water + rooftop solar PV | Lowest running cost; solar generation powers the heat pump during daylight hours |
| Solar-boosted hot water system | Cheapest hot water systems to run overall; generate heat directly from the sun |
Efficiency data sourced from energy.vic.gov.au and solar.vic.gov.au. Individual savings will vary based on household size, usage patterns, current tariff, and whether solar panels are installed.
Product Requirements: What Systems Qualify?
To access either the Solar Victoria rebate or the VEU discount, your installer must use an approved product. Under the VEU program:
- All heat pump water heaters must be listed on the Essential Services Commission (ESC) approved product register under activity category ‘1D(18) & 3C — Water heater — Heat pump’
- Heat pump water heaters installed under VEU must carry a minimum 5-year warranty
- Under the Solar Victoria program, products must appear on Solar Victoria’s approved hot water product list, accessible at solar.vic.gov.au/product-lists
Climate Green supplies and installs only CEC-approved and VEU-approved systems. All products installed are drawn from the current approved lists, and our team stays up to date as Solar Victoria updates its product register.
Choosing a product from the Solar Victoria locally made incentive list (brands including Rheem, Rinnai, Reclaim Energy, Sanden, Panasonic Australia, and others) qualifies your household for the higher $1,400 rebate rather than the standard $1,000 rebate. Ask Climate Green which systems in your budget are eligible for the higher tier.
How Climate Green Handles the Entire Process for You
One of the most common reasons Victorian homeowners delay upgrading is the perception that government rebate paperwork is complicated. Climate Green’s role is to remove that barrier entirely.
As a VEU-accredited provider and Solar Victoria authorised retailer, Climate Green manages the complete process from first contact through to your compliance certificates:
- Free eligibility check — we confirm your qualification for Solar Victoria, VEU, and STC programs before any commitment
- Recommendation — we assess your household size, water usage, and existing system to recommend the right heat pump capacity and product
- Quote and pre-approval — we prepare your quote and submit it to the Solar Victoria portal on your behalf; we guide you through the pre-approval documentation
- Rebates applied at invoice — all applicable discounts (Solar Victoria rebate, VEU discount, and STC value) are deducted from your invoice before you pay
- Licensed installation — our plumbers and electricians complete the installation and responsibly remove your old system
- Compliance certificates — you receive your Plumbing Compliance Certificate (VBA) and Certificate of Electrical Safety (CoES) confirming the installation meets all Victorian regulatory requirements
Frequently Asked Questions
Can renters access the heat pump hot water rebate in Victoria?
Renters are not eligible for the Solar Victoria Hot Water Rebate, which requires owner-occupier status. However, renters and rental properties are eligible for the VEU discount — and the Victorian Government recommends landlords and tenants work together on upgrades. Climate Green can provide landlords with a quote that incorporates the VEU and STC discounts.
Does a heat pump hot water system work well in Melbourne winters?
Yes. Modern heat pump hot water systems are engineered to operate efficiently in cold conditions. The Victorian Government’s approved product list includes systems rated for reliable performance in Melbourne’s temperate climate. Heat pumps extract ambient heat from the air — even cold air contains usable heat energy — rather than generating heat directly.
Can I combine a heat pump hot water rebate with a solar panel rebate?
Yes. Solar Victoria confirms that eligible Victorians can apply for both a solar panel (PV) rebate and a hot water rebate to save even more on energy costs. The two programs can be accessed separately, subject to each program’s eligibility criteria. Visit solar.vic.gov.au for the current solar PV rebate details.
What is the minimum I have to pay under the VEU program?
Under the Victorian Energy Upgrades program, there is a mandatory minimum customer contribution of $200 including GST. This applies to all residential hot water upgrades. Hot water systems cannot be installed at zero cost to the customer under this program. Any offer advertising a ‘free’ heat pump hot water system under VEU is not compliant with program requirements.
How long does the pre-approval process take?
Most Solar Victoria pre-approvals are processed within a few business days once your application is submitted with all required documentation — including 2 forms of ID and proof of income. Climate Green helps you prepare this documentation to minimise delays.
My hot water system just broke down — can I still get the rebate?
Yes. Solar Victoria’s emergency installation provision allows you to proceed with installation before receiving pre-approval in the event of a system breakdown. You must still use an eligible product installed by an authorised retailer, and you must apply for the rebate as soon as possible after installation. Climate Green can arrange rapid replacement and manage the post-installation rebate application on your behalf.
What happens after 1 July 2026 if I miss the income threshold deadline?
After 1 July 2026, the Solar Victoria Hot Water Rebate will only be available to households with a combined taxable income of $150,000 or less per year. If your income is above this threshold, you will not be eligible for the Solar Victoria rebate — though you may still access the VEU discount and STC benefit, which do not have income limits. The VEU program will continue to provide a meaningful upfront discount regardless of the Solar Victoria income cap.
Further Reading from Climate Green
- Solar Batteries Are the Smartest Upgrade in Melbourne
- Do Solar Batteries Provide Power in a Blackout?
- Cheaper Home Batteries Program Victoria
- How Solar Batteries Store Energy for Your Home
- Solar Battery Size Guide for Melbourne: 5kWh vs 10kWh vs 15kWh
Government Sources Used in This Article
All facts in this article are drawn exclusively from the following official Victorian and Australian Government sources:
- Solar Victoria — Hot Water Rebate (solar.vic.gov.au/hot-water-rebate)
- Victorian Government — VEU Hot Water System Discounts (energy.vic.gov.au)
- Victorian Government — New Electrification and Efficiency Standards (energy.vic.gov.au)
Last updated by Climate Green: June 2026. Rebate values and program details subject to change. Verify current eligibility at solar.vic.gov.au or call Climate Green on 1300 001 690.
| Find Out If Your Home Qualifies — Free Assessment Climate Green | VEU-Accredited Provider | Melbourne & Victoria 📞 1300 001 690 📧 info@climategreen.com.au 🌐 www.climategreen.com.au Serving all Melbourne suburbs and regional Victoria including Geelong, Ballarat, Bendigo and Dandenong |

